Last updated on July 20, 2025.
Reliable Holistic Care values and respects the privacy, confidentiality, and dignity of our
participants, their families, and our staff. We collect, use, protect and release Personal
Information in full compliance with relevant State and Federal privacy legislation.
Reliable Holistic Care will only collect information necessary for safe and effective service
delivery. We will only use the information for the purpose it was collected and secure it
safely. When we collect your information, we will explain why we are collecting the
information and how we plan to use it.
We will only take photos or videos of you with your full
and voluntary consent. Information about you will only be released to other people or
services with your informed consent, in an emergency, or where such disclosure is required
or authorized by law. You may access the information we hold about you, including updating
or correcting it, subject to certain exceptions. If you wish to access your information, please speak to a staff member.
We understand that your privacy is important to you. The following information outlines how
we protect your privacy and confidentiality, and manage your personal information.
Before we collect personal information, we take reasonable steps to ensure that you know. what the information is for.
We will not use personal information for another purpose unless.
● it is related to the original collection purpose.
● we believe it necessary to reduce or prevent a serious or imminent threat to an
individual’s life, health or safety.
● there is a serious threat to public health or public safety
● the information relates to existing or anticipated legal dispute resolutions proceedings.
between Reliable Holistic Care and the individual.
● it is required or specifically authorized by law, or required for the prevention, detection,
investigation, prosecution or punishment of criminal offences or breaches of the law.
Your personal information is used to
● provide information about our organisation, services and supports.
● process employment applications and provide offers of work.
● process service applications and service requests.
● send details about our activities, research or events
● undertake research or conduct surveys
● invite you to participate in our activities.
● administer and manage our services and supports.
● process payments
● answer enquiries and deliver services
● provide services in line with client requests
● meet quality service requirements.
● resolve complaints and other issues.
● meet the regulatory requirements to operate.
● report to funding and government agencies.
We protect all the information and data of our clients.
Contact Information
Email: info@rhcare.com.au.
Phone Number: +61-0433866133.
Address: Apex Street, Griffin.